Explore how we use and store data
We collect only the details needed to open and secure your account, confirm a payment trail, and answer your privacy requests. That usually includes your name or nickname, contact number, email, device type, browser language, IP logs, and the reference tied to DANA, OVO, GoPay, or
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QRIS. We use that data to create access, keep session security, reconcile a request, and stop duplicate or mistaken entries. If we need extra checks, we ask through the account page before any change is processed. Where local law permits, we keep records only as long
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as we need them for account handling, audit checks, and dispute handling, then we remove or mask them according to our retention rules.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.